Because Transparency Is More Important Than Ever

Storegear Connect gives every one of your customers the personal care they expect, time after time.

Storegear Illustration

Modular
Building Blocks

Customers want to have full visibility over their deliveries. If you only engage your customers at the beginning of the buying process, but leave them in the dark during the last-mile, you risk losing whatever goodwill you have established.

Storegear Connect consists of a scalable set of modules enabling you to ensure customer satisfaction and retention by offering your customers the personalized delivery experience they expect.

Status Updates

Increase first-time right deliveries by proactively notifying customers of changing delivery windows.

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Map Tracking

Offer complete visibility to your customers by allowing them to track their deliveries in real-time on a map.

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Feedback Collection

Gain meaningful insights into customer satisfaction by tracking ratings (at the moment of delivery and post-delivery).

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Track & Trace

Provide a URL (fully in-brand) that allows your customers to get the latest package status and estimated delivery date.

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37%

Reduction in customer complaints

Reduction in customer complaints

25%

Increase in repeat orders

Increase in repeat orders

100%

Customizable to your needs

Customizable to your needs

Status Updates

Today's empowered customers demand open lines of communication regarding the status of their deliveries. Let customers know when a delivery has started, when it should be expected, and when it’s arriving with automatic SMS notifications.

Live Map Tracking

Delight your customers by providing live driver locations with accurate ETAs in a beautiful, branded and responsive web tracking experience.

Feedback Collection

Get a first-hand account of each customer's experience post-delivery by offering them to rate the delivery instantly at their doorstep.

Track & Trace

Reduce queries to your support department by providing a URL (fully in-brand) that allows your customers to get the latest package status and estimated delivery date. Search is available by order number and by barcode.